Guidance from MCL Experts Every Step of the Way

No matter the scale of your order, MCL prioritizes attention to detail to meet your expectations seamlessly. Our adherence to stringent processes ensures a smooth journey from start to market entry acceleration.

Tailored Collaboration

At MCL, we adapt to your preferred workflow, whether through a dedicated Customer Concierge or direct access to specialized team members. Our goal is to deliver an exceptional experience that aligns perfectly with your needs.

Here’s our process for achieving optimal results:

1. Inquiry: Your MCL journey begins with your Account Executive, your primary contact. They collaborate closely with you to grasp your requirements and initiate our process, bridging the gap between you, technical support, and our operations team.

2. Discovery: During this phase, your Account Executive and our technical support team delve deeper into your specifications. Their focus is on achieving accurate designs that are optimized for manufacturability, ensuring cost-effectiveness for both prototypes and volume production.

3. Quoting: Your Account Executive transitions your project details to our quoting team, who identify the ideal production partner. Each customer benefits from a dedicated Customer Concierge at this stage, ensuring a streamlined PCB ordering process.

4. Purchase Order: Your Customer Concierge verifies essential details for processing your Purchase Order (PO) and keeps you informed of its progress. Our Operations Analyst ensures alignment between quoted specifications and provided files, swiftly addressing technical queries to expedite production.

5. Engineering: Our Quality & Engineering specialists conduct comprehensive Design for Manufacturability (DFM) checks on layout, stack-ups, materials, and technical features. Each drawing undergoes a meticulous 56-point inspection to optimize manufacturing efficiency, with our team readily available to resolve any issues.

6. Logistics: Our Logistics team maintains constant communication with manufacturing facilities, serving as your liaison throughout production. You receive real-time updates on delivery and logistics directly or via your Customer Concierge. Post-shipping, they provide tracking information, packing slips, certificates of conformance, and other necessary documents.

We have a commitment to excellence at MCL. We function not just as a supplier but as an extension of your team. Our specialized support empowers us to deliver exceptional customer service. Experience the MCL advantage and leverage our technical expertise to accelerate your speed to market by 19.8%.

Contact us to employ our technical expertise and increase your speed to market by 19.8%.  Our technical experts are standing by to resolve your PCB design challenges!