Operations/Quality Specialist
Candidate will work with Quality Assurance and the Operations team. This person will provide support to the operations team to provide suppliers with the tools/documents to process orders. This individual will also support the quality team and eventually will be full time in the Quality department. This position is very project orientated, so the individual can expect every day to be different with changing responsibilities and priorities.
Position Type:
Full-time, non-exempt position located in Harrisburg, PA.
Benefits:
- Competitive pay
- 401k with company match
- Health, dental, and vision insurance at hire – no waiting period
- Paid time off
- Floating Holiday
- Paid holidays
- Company-paid short-term disability coverage
- Company-paid life insurance
- Parental, disability, and school visitation leaves
- Supplemental insurance (additional Life and accident through AFLAC)
- Inclusive team environment – regular (paid) team activities and team building events
- Casual dress
- Work from home 1 day per week
- 8 hour shift
Essential Functions & Responsibilities
- Complete daily needs for order placement and administrative scrubbing.
- Creates packing slips using accounting software for shipment and sends to appropriate Suppliers for daily shipments.
- Assist as needed to Record weights and dates for outbound shipments from MCL warehouse
- Assist as needed to transfer C of C package from supplier folder to matching customer folder for outbound shipments from MCL warehouse.
- Assist the Quality Manager as needed to meet customer, internal, and supplier quality requirements.
- Assists in supporting all aspects of MCL’s ISO9001: 2015 Quality Management System.
- Assists in the completion of corrective actions for customers
- Reviews and edits supplier corrective action reports as needed prior to sending to the customer.
- Promotes MCL products and services to customers while communicating with customers and potential customers.
- Works to resolve product defects and other issues identified by customers or vendors in a timely manner.
- Performs other related job duties as required.
Non-essential Functions & Responsibilities
- Supervisory Responsibilities
This position does not have any supervisory responsibilities.
A keen eye for detail
- Communication skills
- Computer literacy
- The ability to closely follow quality standards
- Decision-making skills
- Knowledge of ISO 9001 system is preferred
- Previous experience in a quality environment preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
In order to successfully accomplish the essential duties of this position, an individual must have high language skills.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Mathematical Skills
In order to successfully accomplish the essential duties of this position, an individual must have intermediate mathematical skills.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
In order to successfully accomplish the essential duties of this position, an individual must have very high reasoning ability.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
To perform this job successfully, an individual should have knowledge of word processing software, spreadsheet software, accounting software, internet software, email software, design for manufacturing software, and order processing systems.
Education & Experience Requirements
The minimum level of education and/or experience required to satisfactorily perform this position is an Associate’s Degree and/or 3 or more years of related experience.
Specialized Training
- Circuit board manufacturing/assembly
- Quality systems
Equipment
An individual in this position uses standard office equipment such as a multi-line telephone, computer, printer, calculator, server, and copy and fax machine.
Knowledge, Skills, & Abilities
- Time management
- Professionalism
- Production and processing
- Organization
- Judgment and decision making
- Inductive Reasoning
- Selective attention
- Oral and written communication
- Critical thinking
- Technical communication
- Customer relations
- Customer service
Physical Demands
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is regularly required to sit, use hands, and talk and hear. Individuals may be required to reach with hand or arms frequently. This position may require an individual to lift or move 30 pounds occasionally as well as stand and walk occasionally. These physical and sensory functions required to complete the essential functions of the positions must be able to be executed with or without a reasonable accommodation. The ability to see color is required for this position.
Work Environment
The work environment characteristics described here are representative of those a team member encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is not exposed to any unfavorable or hazardous environmental conditions. The noise level in the work environment is usually moderate.
Who are we?
MCL operates in the electronics industry as a bare printed circuit board supplier, delivering PCBs to the medical, aerospace, marine, automotive, test and measurement industries and for industrial and commercial applications.
The Central Pennsylvania Business Journal has rated Millennium Circuits Limited as one of the Top 50 Fastest Growing Companies in Central PA for 2012, 2013, 2014, 2017, 2018, 2019, 2021 & 2022! MCL is passionate about our customers and our team with a focus on high quality, world-class service, and providing our team an environment that is both challenging and rewarding.
Our strategic pillars of people, process, and technology define how we operate as an organization. In the world of fast-moving custom manufacturing, we embrace change and are constantly looking for a better way to do things. Our industry and customers are all about technology and new cutting-edge products. Our people pillar encompasses our strategic partners in manufacturing, logistics, and our customers. It also includes what makes our culture truly unique – our team members.
MCL wholeheartedly believes that culture is the foundation of a successful, fast-growing company so we have intentionally and continually shape our ALL-IN culture. Our ALL-IN culture is exemplified in our interaction and communication with customers and partners. Team members hold themselves and each other accountable to living out our core values.
Our atmosphere is one centered on team culture, fun, and hard work. Our work is dynamic and fast-paced, so we are able to meet the expectations of our customers. We take pride in Redefining Customer Service in our industry.
Come join a team that is dedicated to advancing innovation to positively impact society!
Millennium Circuits Limited is an Equal Opportunity Employer.
